Managing Disruptive Audiences

Participants will be able to recognize the types of disruptive audience members and implement methods for intervening while preserving the disruptive audience member’s dignity.  Participants will explore how disruptions affect learning and have negative effects on programs through interactive role play and models.  During this workshop, we explore what makes for the “perfect” facilitator and the impact the facilitator has on the workshop and participants, setting group norms and expectations, learning styles, behaviors that “bug” you, the perfect (and not-so perfect) participant, the different types of participants, how to handle difficult participants and situations, and how to engage all learners. This workshop will equip you with the skills to manage those who attend your programs, groups, or sessions.

Educational Objectives

  • Create effective boundaries and ground rules for use in groups, within agencies and programs
  • Recognize the different learning styles and how they affect client behavior, engagement and behaviors
  • Identify the characteristics of an effective group leader/trainer and staff member
  • Distinguish how to deal with specific problem behaviors

 

Continuing Education Credits:

Approved for 4 hours–

Certified Health Education Specialist (CHES)

Certified Public Health (CPH)

DMH credentials *pending

Mississippi Association of Addiction Professionals (MAAP)

Social Work (SW)

Presenter

Rachel Deer, MS, CPM

Location

MSPHI

829 Wilson Drive, Suite C
Ridgeland, MS 39157

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Date

Mar. 7, 2018

Time

10:00 am - 3:00 pm

Presenter

Rachel Deer, MS, CPM

Location

MSPHI

829 Wilson Drive, Suite C
Ridgeland, MS 39157

Get Directions